If Pulte is the “Master Builder” that they say that they are, then why are there so many complaints about their houses? And, if Pulte is as concerned with their customers as they say that they are, then why does Pulte require their customers sign “gag” agreements before fixing problems with their houses? And, why does Pulte put mandatory binding arbitration clauses in their sales contracts?
A "Master Builder" does good work.
A “Master Builder” stands by their work.
A “Master Builder” doesn’t make their customers sign “gag” agreements.
A “Master Builder” doesn’t force mandatory binding arbitration on their customers.
Pulte? "Master Builder"? I don't think so.
Wednesday, February 3, 2010