When I retired and moved to Sun City Hilton Head, SC five years ago, I expected that the new house that I bought from Pulte Homes would be built to the normal standard of care. It wasn’t; and, MANY others weren’t either. Roof trusses are barely attached. Roofs leaked. Stucco was improperly mixed and applied. Pulte also did a poor job building community infrastructure—a collapsed retaining wall and stormwater lagoons that are poorly constructed, and an eyesore. All of this shoddy construction is well-documented herein.
I expected that Pulte would treat its customers well, as respected senior citizens. Instead, we’ve been treated like children. Pulte controls information that is given to residents through the community's slick publication, Sunsations, through emails, and by restricting information that is placed in lower mailboxes to only what Pulte approves. Pulte tells us what we should think on such issues as construction of our houses and community infrastructure, wetlands and other environmental concerns, incorporation of the community, golf course management, assessment fees, CC&Rs, etc. Pulte unilaterally changes CC&Rs without community input. Pulte fires chairmen of community committees and replaces duly-elected resident representatives on the community association board of directors with Pulte employees. The way that Pulte has run this community is an insult to the senior citizens who live here.
Needless to say, my retirement house and community haven’t turned out to be what I expected them to be. I have found Pulte Homes to be dishonest, reckless, and arrogant in their dealings here.
And, your government doesn’t protect you against shoddy construction, or dishonest, reckless, and arrogant builders.
I’m doing what I can to warn others, and, for change, so that others, including my children and grandchildren, won’t be subject to shoddy construction, and to dishonest, reckless, and arrogant builders.