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We discovered water on floor in foyer. Two spots where water is dripping from the ceiling. Water spot where ceiling meets wall.
In attic ceiling drywall soaked over approx. 6 ft. by 4 ft. area. Water drips from roof sheathing and runs down trusses to ceiling. Sheathing is black, indicating that it’s been leaking over a long period.
Called Pulte emergency service number and reported roof leak.
Saturday, 2/23
It seems that others have previously had problems with leaking roofs, specifically with shingles in roof valleys. http://www.roofer911.com/roofing_valleys.htm shows how to install shingles in roof valleys correctly. My roof doesn't look like that. It's the same with a lot of other houses in my neighborhood.
a ticking time bomb--just like toe nail roof truss connections, stucco, settling floor slabs, etc.
Sunday, 2/24
I posted this message on the Sun City Hilton Head website message board:
"I understand that Pulte eventually fired the roofer that installed shingles in valleys incorrectly. The question is: how many roofs did that roofer install? In the case of hurricane clips, they installed them in 2003 and are installing them today--approximately 2,500 houses in between didn’t get hurricane clips like they should have. I wonder how many folks still think that we don’t need a homeowners’ association (one where homeowners’ problems are addressed)?"
Monday, 2/25
The roofing contractor that came by this morning said "another valley", or something to that effect. The photos below show the story.
The large roof is supposed to overlap the small roof (more water runs off the larger roof). On my roof it's the opposite. The roofers didn't know what they were doing and Pulte doesn't check the work of its subcontractors. The result: a leaking roof.
There are other houses here with this problem. Do you think that Pulte will tell their owners? Or will they say nothing, hoping that not everyone with this problem will call?
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Monday, 3/3
Pulte Customer Service says that work to fix the roof will finally begin this morning, 10 days after our call to their "emergency" service number. They don't show; they don't call--typical of Pulte Customer Service.
Today, 11 days after our call to Pulte's emergency hotline to report the roof leak, and after one rainstorm, and right before the next, the roofers came to fix the roof. After shingles in the valley were removed, the causes of the roof leak became obvious. The colored circles are nails. Nails in a valley are a no-no. Water concentrated in the valley goes through nail holes. Paper in the valley was cut. Didn't it occur to the roofer who installed this when the house was built that it might leak? Apparently not. And apparently no one checked the roofer's work.
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A different roofer fixed the valley. He installed a waterproof membrane. Then, when he put the shingles on top of the membrane, he didn't drive nails in the valley. Duh!
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